Privacy Policy

PulsoDesk (“PulsoDesk”, “we”, “our”, or “us”) is a business productivity and ERP platform developed by Tekno Spot. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use PulsoDesk, our website, applications, and integrated third-party services, including Zoom.

By using PulsoDesk, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Account Information

• Name
• Email address
• Organization or company details
• Login credentials (stored securely)

b) Usage & Application Data

• Projects, tasks, and operational data entered into PulsoDesk
• Feature usage, preferences, and interaction data
• Log data such as IP address, browser type, and device information

c) Third-Party Integrations (Zoom)

When you connect third-party services such as Zoom to PulsoDesk using OAuth authorization, we may access limited data provided by those services with your consent.

For Zoom integration, this may include:

• Zoom user ID and email address
• Meeting metadata such as meeting ID, topic, date, time, and join URL

We do not access or store:

• Zoom passwords
• Meeting recordings
• Audio, video, chat messages, or shared content

2. How We Use Information

We use collected information only to operate, maintain, and improve PulsoDesk, including:

• Creating and managing user accounts
• Providing ERP, productivity, and collaboration features
• Enabling third-party integrations such as Zoom
• Scheduling and managing meetings on behalf of authorized users
• Providing customer support and service communications
• Ensuring security, compliance, and system integrity

We do not sell or rent user data.

3. OAuth & Third-Party Access (Zoom)

PulsoDesk uses OAuth 2.0 to connect with third-party platforms such as Zoom.

• Access is granted only after explicit user consent
• Tokens are stored securely and encrypted
• Access is limited to approved scopes
• Users can revoke access at any time from PulsoDesk or the third-party service

4. Data Storage & Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information, including:

• Encrypted storage of sensitive data
• Secure backend-only API communication
• Restricted internal access to personal data

Data is retained only as long as necessary to provide services or meet legal requirements.

5. Data Sharing & Disclosure

We do not share personal data with third parties except in the following cases:

• When required to provide a requested service (e.g., Zoom API calls initiated by the user)
• When required by law or legal process
• To protect the rights, safety, and security of PulsoDesk and its users

We never sell personal data.

6. User Control & Choices

Users have full control over their data, including the ability to:

• Access and update account information
• Connect or disconnect third-party integrations such as Zoom
• Request deletion of their data
• Withdraw consent for integrations at any time

Requests can be made using the contact details below.

7. Data Subject Rights (GDPR & Global Privacy Laws)

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion or restriction of processing
• Object to data processing
• Withdraw consent at any time

PulsoDesk respects these rights and will respond to verified requests within a reasonable timeframe.

8. Cookies & Tracking

PulsoDesk may use cookies and similar technologies to:

• Maintain user sessions
• Improve platform performance
• Understand feature usage

You can control cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your data, please contact us: